Cash on delivery available · Easy 14-day returns

How can we help?

Find quick answers about delivery, payment, returns, school lists and our products.

Orders & delivery

How long does delivery take?

It depends on where you live:

  • Georgetown: 1–2 business days
  • Outside Georgetown: we arrange the delivery with you on WhatsApp

We deliver Sunday to Friday. There are no deliveries on Saturday.

Was this helpful?
How much does delivery cost?

Delivery in Georgetown is GYD 1,000. Georgetown means central Georgetown up to UG Road on the East Coast, Ruimveldt on the East Bank and the start of the Jagdeo bridge on the West side.

Outside Georgetown, for example Linden, Berbice or the Essequibo Coast, we agree the delivery fee with you on WhatsApp. You can pay it in cash or by MMG. We don't deliver to the Interior regions at the moment.

Was this helpful?
Can I send my school list on WhatsApp?

Yes. Send a photo of the list to +592 765 0556 on WhatsApp. We put the order together, confirm the prices and send you an order number so you can pay the way you like.

Was this helpful?
Do you take bulk orders for schools and offices?

Yes. Schools, teachers and offices can order supplies in larger amounts. Contact us on WhatsApp or by email with what you need, and we'll send you a price.

Was this helpful?
How do I track my order?

We send updates on WhatsApp when your order is paid, packed and on the way. If you have an account, you can also follow it under My account → Orders.

Was this helpful?
Can I change or cancel my order?

Yes, as long as it hasn't been packed yet. Message us on WhatsApp with your order number as soon as possible.

Was this helpful?
Can family abroad order for a student in Guyana?

Yes. Anyone can place an order for delivery to an address in Guyana and add a gift note at checkout. We don't ship outside Guyana.

Was this helpful?

Payment

Which payment methods do you accept?

You can pay with MMG or cash on delivery.

Was this helpful?
How do I pay with MMG?

Choose MMG at checkout. After you place your order you'll see our merchant details and your order number. Pay from your MMG wallet using the order number as the reference, then upload or WhatsApp us the confirmation.

Was this helpful?
Is cash on delivery available everywhere?

Yes. Cash on delivery is available on every order. We'll WhatsApp you to confirm before we dispatch.

Was this helpful?
Do you accept credit or debit cards?

Not yet — we're working on it. For now please use MMG or cash on delivery.

Was this helpful?

Returns & exchanges

What is your return policy?

You can return unused items within 14 days of delivery, in their original packaging. Read the full returns and exchanges policy.

Was this helpful?
Can I exchange a backpack for another size or colour?

Yes. Exchanges for another size, colour or notebook format are free within 14 days, as long as the item is unused.

Was this helpful?
When will I get my refund?

Within 3–5 business days after we receive and check the item. We refund by MMG.

Was this helpful?
Can I return one item from a school kit?

Yes. You get back that item's share of the kit price, so the kit discount is shared fairly across the items.

Was this helpful?
Is there anything I can't return?

We can't take back notebooks that have been written in, opened packs of pens, crayons or glue, personalised items, or items marked “Final sale”. Faulty items are always covered.

Was this helpful?

School supplies & products

Which backpack size should I choose?

A quick guide:

  • 14 in: grades 1–2
  • 16 in: grades 3–6, fits A4 folders
  • 18 in: secondary school

See the size guide on each backpack page, or ask us on WhatsApp.

Was this helpful?
What is the difference between lined and squared books?

Lined books are for writing and notes. Squared books are for maths and science. Most school lists say which one is needed — send us the list and we'll check.

Was this helpful?
Can you put together my child's school list?

Yes. Send us a photo of the list on WhatsApp or use the contact form. We pack everything we have in stock and suggest an alternative for anything we don't.

Was this helpful?
Are the product images accurate?

Photos help you identify the product. Colours and packaging can vary a little; if the details matter, ask us before you order.

Was this helpful?
Do you also sell things for the home?

Yes. Besides school supplies we sell everyday home essentials, such as bed sheet sets and cookware.

Was this helpful?
Will a sold-out item come back?

Often, yes. Tap Notify me on the product page and we'll let you know as soon as it's back in stock.

Was this helpful?

Account, kits & offers

Do I need an account to order?

No. You can check out as a guest. An account lets you track your orders, save your address and buy again quickly.

Was this helpful?
I forgot my password. What now?

Go to Log in → Forgot password? and we'll email you a link to set a new one.

Was this helpful?
How do school kits work?

School kits combine matching items at a lower price — usually around 15% off. You choose the options for each item in the kit, such as the backpack size and notebook format.

Was this helpful?
How do I use a promo code?

Enter the code in the Order summary at checkout and tap Apply. One code per order.

Was this helpful?
Where can I find the current deals?

See the Sale page. It lists every product that is on sale right now.

Was this helpful?

Still have a question?

Message us on WhatsApp — the A&M Quick Kart team usually replies within an hour.